CRM | CCAirways Blog

Use a customer-centric distribution strategy to drive customer engagement

By Bruce, on December 6th, 2010%

Airline distribution strategies are typically focused on cost. To maximize customer engagement, airlines should develop a customer-centric distribution strategy. . . . → Read More: Use a customer-centric distribution strategy to drive customer engagement

Garuda joins Sky Teamâs reservation system http://t.co/hrf80sye 2012/04/22
RT @sickipediabot: Anyone else think Wile E Coyote is North Korea's Rocket adviser? 2012/04/17
RT @NipponAirNews: Could budget #airlines topple Asia's legacy carriers? - @CNNgo : http://t.co/WRxakXYY 2012/04/12
@TheAeroBlogger my hypothesis is that there is no problem with Kindfisher's brand, but it is indeed a cost issue. 2012/03/05
@TheAeroBlogger Its why you always have to do the numbers yourself when you compare across carriers 2012/03/05
@TheAeroBlogger your SQ # is wrong.Pax Rev. from 2010-11 AR (pg. 70) is S$8,683M. avg FX rate for FY is 1.332 = US$$6,520/108,060*100=6.0 2012/03/05
@TheAeroBlogger @CCAirways @shukla_tarun @simpliflying attached is my analysis based on latest full year AR http://t.co/ArLkmhOi 2012/03/05
@TheAeroBlogger @shukla_tarun your numbers are not pax unit revenue. Look more like total operating revenue 2012/03/05
@CCAirways @shukla_tarun @simpliflying on same basis, CX=6.6. SQ=6.0 but stage length is 5x of IT. But are in the same league. 2012/03/04
@TheAeroBlogger: @CCAirways @shukla_tarun @simpliflying my analysis IT =7.8, 9W=6.9, TG=6.0, MH=5.0, AK=4.5. w/o/adjust, unit rev is gd 2012/03/04