Bringing it together with next-generation PSS

By Bruce, on December 3rd, 2010%

As airlines look to upgrade their PSS systems, there is an opportunity for airlines to bring together disparate IT systems for a single view of the customer . . . → Read More: Bringing it together with next-generation PSS

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Back to the future view on Google, ITA and the end of competition

By Bruce, on October 31st, 2010%

The industry consortium Fairsearch.org’s move to protest Google’s acquisition of ITA Software sounds like history repeating itself . . . → Read More: Back to the future view on Google, ITA and the end of competition

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Pricing and ancillary revenue practices from the customer’s point of view

By Bruce, on October 28th, 2010%

What customers line and don’t like about pricing and ancillary revenue – recommendations for airlines . . . → Read More: Pricing and ancillary revenue practices from the customer’s point of view

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